Considering human factors in the medical device design process means choosing to minimize the risk of medical errors to enhance patient safety and care quality.
This transversal process aims to fundamentally improve physical and digital product quality, from safety to emotions, from the definition requirements to the validation.
Field Study
Contextual Inquiries
User Needs
Tasks Analysis
User/SMEs Interviews
Use-Related Risk Analysis
Heuristic Evaluation
PCA Analysis
Usability Gap Analysis
Formative Evaluation
CLEIO’s human factors engineering team is part of the design team, a crucial detail. Working closely with user experience (UX) and user interface (UI) designers, as well as with industrial designers, allows us to focus on user experience and increase user satisfaction. As a result, our medical devices are safe, effective, and pleasant to use.
Our human factors engineering experts maintain constant contact with all other teams, from mechanical and electronic engineers to software developers, eliminating boundaries between disciplines.
Through user research, in collaboration with the UX team, we identify user profiles, context and environment of use. This insight helps us recognize device usage pain points and identify risks to mitigate.
Applying methods like usability benchmark and heuristic evaluation, we analyze medical device use (task analysis) to pinpoint potential risks and critical tasks.
Our quality assurance team supports us, collaborating closely. Other design team members also contribute significantly to risk analysis and identifying risk control measures (user interface specification).
We employ an iterative, user-centered process to produce several solution versions, aiming for a product that meets user needs.
We regularly conduct formative evaluations to test concepts, advancing medical device development to make it safer, more intuitive, and more user-friendly.
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