The user experience (UX) approach is at the crossroads of several disciplines: ergonomics, ethnography, cognitive sciences, and design. It consists of rigorous and concrete methods that lead to the design of products that are truly user-centered.
User Observation & Analysis
User Journey Maps
The IEC 62366-1 standard on human factors engineering recommends an iterative, user-centered design approach to designing a safe medical device. That is what we apply through our UX methodology.
We work with IEC 62366-1
To deeply understand the challenges and motivations of people who will use your product or system, we encourage and conduct research methods to involve them directly. We also apply inspection methods that do not involve users but usability experts. They are systematic and based on proven principles, allowing us to quickly identify major utilisability issues during formative and summative evaluations:
Our experts evaluate the ease of use and learnability of an interface by verifying that users can perform the actions allowed or proposed.
To gather, analyze and communicate our observations to the client, we use several method and tools: